Frequently asqued questions - FAQ

A: We provide special attention to the welfare of our customers by maintaining an appropriate pace during guided tours, allowing you to enjoy the scenery and the way of life of the Portuguese.

Each day's ride ends in the afternoon, giving you time to relax before the next gastronomic experience, where you can taste regional flavors. We aim to provide an exceptional adventure with a little extra spice.

A: We offer the following types of walking tours:

• Self-Guided Tour
• Guided Tours
• Guided Tour Plus

A: The Self-Guided Tour includes:

• airport transfers
• Hotel bookings with breakfast included
• GPS with route
• Light picnics
• Daily luggage transfer to the next hotel
• Transfer from the destination back to the start point

A: The Guided Tours include:

• includes everything described in the self –Guided tours
• Guide and support van for the walking tour
• Water, snacks, and transport for any dropouts
• Organized lunches and dinners for the group

A: The Guided Tour Plus includes everything described in the Guided Tours, plus daily lunches and dinners featuring typical dishes of the Portuguese regions.

A: Our route classifications are as follows:

• Easy (1/5): Mostly flat terrain with daily distances up to 15 km.
• Easy to Moderate (2/5): Mostly flat terrain with daily distances between 15 km and 25 km, with short climbs up to 20% of the route. Suitable for inexperienced hikers with some fitness preparation.
• Moderate (3/5): Terrain can be dirt roads or trails, mostly flat with daily distances between 15 km and 25 km, with some climbs up to 40% of the route. Suitable for walkers with fitness preparation.
• Moderate to Hard (4/5): Terrain can be dirt roads or trails, with daily distances between 15 km and 25 km and moderate climbs up to 60% of the route. Suitable for hikers with fitness preparation who want to challenge themselves.
• Hard (5/5): Terrain can be dirt roads or trails, with daily distances between 15 km and 30 km and strong climbs up to 60% of the route. Suitable for experienced hikers.

A: Guided tours are available in Portuguese, and English.

A: Liability insurance and personal accident insurance are included only in guided tours.

We recommend all participants to ensure their Travel Insurance has adequate coverage for Cancellation and Refund, Luggage, Medical Expenses and Repatriation, Death and Permanent Disability.

A:To ensure you're well-prepared for a hiking experience, we recommend the following gear and clothing.

General Clothing:

• Bathing suit and sandals
• Walking shoes/sandals
• Evening and casual wear

Walking Gear:

• Walking sticks (available upon request)
• Different pairs of walking socks
• Walking backpack (available upon request)
• Walking shoes

A: Booking a tour with Top Bike Tours Portugal is simple and straightforward. Start by visiting our website and browsing through our diverse range of tour packages. Once you've selected the perfect tour for you, reach out to us directly via our contact form or email. Our team is ready to provide you with all the information you need and assist you in finalizing your booking.

A: The proposal is valid for 30 days.

A: No, city taxes are not included and are payable on site. The approximate cost is €1 or €2 per person per night. In Lisbon, the city tax is €4 per person per night, and in Porto, it is €3 per person per night.

A: No, with a proposal, nothing is confirmed until accommodations are reserved and a deposit is requested.

A: Yes, transfers are included for extra nights booked at the beginning of the tour, as long as the nights are booked through us.

A: No, transfers are not included for extra nights booked at the end of the tour.

A: Each person is entitled to one bag for luggage transfer. If you need to transfer additional bags, an extra charge of approximately €100 per bag will apply, depending on the specific bicycle tour you choose.

A: Once you confirm the proposal, we will reserve your accommodations. After all accommodations are secured, we will confirm your tour and request a deposit.

A: No, services not used are not refunded.

A: Someone will be at Porto airport with a card displaying the "Top Bike Tours Portugal" logo and/or your name.

A: For tours starting in Figueira da Foz, Lisbon, or Évora, look for meeting point 3 at Lisbon airport. There will be a card with your name for your transfer.

A: Yes, you can postpone a tour with Top Walking Tours Portugal. We offer flexibility in our booking policies, allowing you to postpone your walking tour free of charge up to 30 days before the start date, no questions asked. This provides you with the convenience to adjust your plans if needed.

Click hereto view our full cancellation policy.

A: At Top Walking Tours Portugal, we offer a variety of payment methods to ensure a convenient and secure booking experience for our customers. We accept the following payment methods:

• Bank Transfers: Direct bank transfers are accepted, and no fees will be charged.
• Flywire: We are pleased to offer Flywire as a payment option, providing secure and convenient international payments. Please note that a 2% fee applies for this option. The payment link will be provided once Top Walking Tours Portugal confirms your tour.